Terms and Conditions
Last updated: 02/03/2026
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These Terms & Conditions set out your rights and obligations and ours. If you have a question that isn’t answered here, please contact us at info@janeomorogbe.com.
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ARTICLE 1 — BUSINESS DETAILS
Company name: Jane Omorogbe
Company form: Comm V
Trade name: Jane Omorogbe Health Coach
Company number: BE 0827 453 649
VAT: BE 0827 453 649
Registered in: Register of legal entities in Mechelen
Email: info@janeomorogbe.com
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ARTICLE 2 — GENERAL
2.1 “Jane Omorogbe Health Coach” refers to coaching services and digital products provided by Jane Omorogbe (“the Coach”, “we”, “us”). “Client” refers to any person or entity purchasing a product or service.
2.2 These Terms apply to all offers, quotations, purchases, coaching programmes, digital products, services, and agreements between the Coach and the Client.
2.3 If there is any conflict between these general Terms and any specific written agreement, the specific written agreement prevails.
2.4 By purchasing or using any service or digital product, you agree to these Terms. If you do not agree, please do not purchase or use our services.
2.5 We may update these Terms from time to time to reflect operational changes or legal requirements. The latest version will always be published on our website. Continued use after changes are published constitutes acceptance of the updated Terms.
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ARTICLE 3 — START OF THE AGREEMENT
3.1 A binding agreement is formed when the Client completes checkout via our payment platform (including Stripe) or confirms acceptance in writing (including email), unless expressly agreed otherwise.
3.2 From that moment, the Client is responsible for the payment obligations connected to the purchased service/product and for providing accurate information needed to deliver the service.
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ARTICLE 4 — SERVICES & DIGITAL PRODUCTS
4.1 Online Personal Coaching: We provide online coaching to support the Client’s strength, nutrition, mindset, and consistency goals. Delivery may include (depending on the package) written programming, check-ins, messaging support, and other agreed coaching components.
4.2 Nutritional Coaching: Nutritional guidance may be provided as part of coaching and is intended for educational/coaching purposes. It is not medical advice and does not diagnose or treat medical conditions.
4.3 Digital Products (Courses/Downloads): We offer digital programmes (e.g., courses, guides, downloadable resources). Access is provided electronically.
4.4 Personal use only: All coaching materials, programmes, training and nutrition plans, downloads, and any resources provided are for the Client’s personal use only and must not be shared, copied, resold, or redistributed.
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ARTICLE 5 — Personal Coaching Sessions
5.1 If live calls/sessions are included in a coaching package, scheduling will be agreed in advance.
5.2 If the Client needs to reschedule a live session, notice must be given at least 48 hours in advance via the agreed communication channel.
5.3 If the Client arrives late, the session will still end at the agreed time.
5.4 If the Coach is late, time will be added to that session or a subsequent session, as agreed.
ARTICLE 6 — PRICES & PAYMENT
6.1 Prices are as displayed on our website, checkout pages, in writing or discussed on the Discovery Call. All prices are in EUR unless stated otherwise.
6.2 Unless explicitly stated, prices include VAT where applicable.
6.3 Payment is due in advance of delivery unless otherwise agreed in writing or on the Discovery Call.
6.4 Payment is processed via Stripe and/or other offered methods as stated at checkout. Any bank transfer details provided on invoices must be used with the correct payment reference.
6.5 If payment is late or fails, we may pause access to services/products until payment is received. Payment obligations remain in force.
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ARTICLE 7 — REFUNDS & CANCELLATIONS
7A — DIGITAL PRODUCTS (COURSES / DOWNLOADS)
7A.1 Digital products are delivered electronically and typically provide immediate access.
7A.2 No refunds once access is granted: Because digital content is delivered instantly, all sales are final once access is granted and/or materials are delivered.
7A.3 Technical access issues: If you experience a genuine technical issue accessing your purchase, contact us promptly. If we cannot provide access within a reasonable timeframe, we will issue a full refund.
7B — ONLINE PERSONAL COACHING
7B.1 Online coaching is a time-bound professional service and is non-refundable once the coaching term has started.
7B.2 Coaching is designed for real life, including weeks that don’t go to plan. For that reason, pauses, extensions, and rollovers are not offered as standard.
7B.3 If something significant changes (for example illness, injury, surgery, bereavement, or another major life event), the Client should contact the Coach as soon as possible. We will adapt the plan and coaching focus so the Client has a safe, supportive next step and can keep moving forward in a sustainable way within the coaching term.
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ARTICLE 8 — DURATION & TERMINATION
8.1 Coaching packages are delivered for the agreed term (e.g., 1 month, 3 months, 6 months, 12 months) as stated at purchase.
8.2 Early termination is not offered as standard. Any exception is solely at the Coach’s discretion and must be agreed in writing.
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ARTICLE 9 — DATA PROTECTION (GDPR)
9.1 We process personal data in accordance with GDPR (Regulation (EU) 2016/679) and Belgian data protection law.
9.2 Personal data is processed for service delivery, client management, communication, and (if consent is provided) marketing. We do not sell personal data. Data may be shared with service providers necessary to deliver the service (e.g., payment processors) where required.
9.3 Clients can request access, correction, or deletion of personal data, subject to legal obligations. Please see our Privacy Policy and Cookie Policy for details.
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ARTICLE 10 — INTELLECTUAL PROPERTY
10.1 All content, programmes, materials, downloads, designs, and resources are the intellectual property of Jane Omorogbe Health Coach unless stated otherwise.
10.2 The Client receives a limited, personal, non-transferable licence to use the purchased materials for personal use only.
10.3 The Client may not reproduce, distribute, sell, publish, share, or exploit materials commercially without written permission.
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ARTICLE 11 — LIABILITY & HEALTH DISCLAIMER
11.1 Physical training involves risk. Participation in coaching/programmes is at the Client’s own risk. The Client is responsible for disclosing relevant injuries/conditions and for seeking medical clearance where appropriate.
11.2 The Coach does not provide medical advice and does not diagnose or treat medical conditions.
11.3 We are not liable for injuries, losses, or damages arising from participation except where caused by intent or gross negligence under applicable law.
11.4 Results are not guaranteed. The Coach’s obligation is one of reasonable effort and professional diligence, not guaranteed outcomes.
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ARTICLE 12 — CONFIDENTIALITY
Both parties agree to keep confidential information private unless disclosure is required by law.
ARTICLE 13 — GOVERNING LAW & DISPUTES
These Terms are governed by Belgian law. Parties will attempt to resolve disputes amicably first. If unresolved, disputes will be submitted to the competent courts in Belgium.
ARTICLE 14 — CONTACT
Questions about these Terms: info@janeomorogbe.com